Returns & Refunds policy

Returns & Exchanges Policy

Thank you for shopping with Maviox Private Limited. We take pride in the quality of our products and strive to provide our customers with the best possible experience.

To maintain our competitive pricing and operational efficiency, please note the following policy regarding your purchases:

1. Final Sale Policy

All items purchased through www.maviox.com are considered Final Sale. We do not accept returns, exchanges, or requests for refunds for "change of mind," incorrect size selection, or personal preference.

2. Exceptions: Damaged or Incorrect Items

We stand behind the integrity of our products. If you receive an item that is physically damaged or different from what you ordered, we will make it right.

• Reporting Window: You must notify us within 48 hours of delivery.

• Requirements: Please email our support team at contact@maviox.com with your order number and clear photos of the damaged product and its packaging.

• Resolution: Upon verification, we will issue a replacement or a store credit at our discretion.

3. Order Cancellations

Orders are processed quickly to ensure fast delivery. Once an order has been placed and payment is confirmed, it cannot be cancelled or modified.

4. Shipping & Delivery

Maviox is not responsible for items lost or stolen during transit if the tracking information confirms delivery to the address provided. Please ensure your shipping information is 100% accurate before finalizing your purchase.